We like to keep things simple and we simply strive for your satisfaction and always hope that when you receive your item you are 100% satisfied.  In light of this, we present items exactly as they are whether new or in excellent used condition so that you will know exactly what you are purchasing.  Every item is given a second inspection prior to being shipped and every item is accurately described to include any natural flaw in material, size and dimension.  Therefore, we do not provide monetary refunds. However, for some reason you are dissatisfied with your item then you may return for an item of equal value or a gift certificate of equal value. The item must be unworn for returns.  

We ship items within 1-2 business days, Monday through Saturday.  Shipping is calculated at checkout.

We ship within the United States and Internationally flat-rate through major carriers, USPS, FedEx and UPS.  All items are weighed for accurate postal charges. 

We can be reached by email at ttywcustomerservice@gmail.com and will efficiently reply to your concern within 24 hours. 

Thank you for visiting and we hope to see you soon!